Pinnacle is committed to providing our clients with superior customer service offered by professional representatives. We have combined our experience on the trading floors, trade desks, front office and back office functions to create a complete array of account support solutions.

Extended Trading Day

In reaction to our extensive geographical reach we have extended Trade Desk hours from Monday through Friday from 8:00am to 6:00pm Eastern Standard Time. In other words, if you can reach the markets, you can reach us.

Fast Response

At Pinnacle we strive to never have you wait on hold. It is through this goal that we have maintained low hold time averages over the last year.

Wide Range of Support Options

We believe that providing our clients with premium and extensive support options is critical to their success. So we offer you a wide range of choices when it comes to getting the answers you need-whether it's in person, by phone, e-mail, instant messenger, or through our online support information.

Experienced Client Service Representatives

Pinnacle offers a full service-trading desk with knowledgeable representatives having extensive experience in margins, account maintenance and risk management procedures. Whether you call our Software Support, Client Services or Trading Desk, our team is 100% committed to providing you with premium service and support at all times